Sales & Customer Service Training

So you want more leads > more sales > increased profit – Doesn’t everybody?

But – there are some steps missing in most marketing strategies to get this.

 So let’s look at that:

 

This is really how marketing and sales relate to each other – and most SME marketing companies won’t focus on both.

  • What’s happening about your conversion rates?
  • Are you leads quantified from excellent enquiries?
  • How are those referrals working out for you?

Some would argue that this is not marketing – it’s SALES!

We argue right back that this is part of Marketing because everything about sales comes back to marketing.

If your sales aren’t happening, it’s because your marketing is not contributing to your sales strategy!

And that’s just the start

You also need time to do the best marketing you can to get the increased inquiries first.   And most business owners don’t have that either.

So – how can we help?

We take marketing a whole lot of steps further – and here’s what we offer:

  • Work as your SME specialist external marketing company to get the ‘marketing stuff’ done expertly, so you have time to focus on other things
  • Get you more enquiries by having your marketing actually working harder so that all your advertising is effective
  • Assist with the conversion process – so your enquiries turn into sales more efficiently

But wait there’s more:  (a great sales line – really)

Would you like it to be really affordable… like having MONEY to help you afford taking the steps to turning your business around like this?

For our NZ based clients, we can offer access to funding to offset the costs of your strategy, training, coaching, and it’s so easy to get – we can help with this too.

 

Serious Sales Coaching and Training

We can work with small teams or individuals to manage and motivate, train up on new selling skills, and incorporate a whole customer service strategy into that too.

Many small businesses with one – 5 sales people don’t have the resources to engage a full time sales manager who would normally do that, but we can work from an external position.

  • Retail sales training – our specialty.
  • Business-to-Business or Business-to-Consumer

And we focus on how the marketing integrates with the sales process in your company, along with the production and profitability, price setting and packaging/delivery on the sale.   It’s all connected.

Get in touch with us today to arrange a meeting and discuss options

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  1. Pingback: You are in the Customer Service BusinessTotal Media Magic

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