EVENTS

Does Your Customer Service Measure Up To Your Brand!

In this day and age the ONLY thing that differentiates many businesses is the level of service they provide their customers.

If you want to:

  • Increase the number of referrals from happy customers
  • Have more customers coming back for repeat business
  • Turn more leads into sales
  • Spend less on advertising because your customers are spreading your message through word of mouth

…then your customer service plan is a critical part of your marketing strategy.

By understanding your customers expectations of your brand and how you can manage and plan your customer service this will turn these pipe dreams into reality!

Here are 3 things you can do to dramatically lower your advertising budget:

  • Work your database more effectively
  • Create raving fans who consistently refer you to others
  • Measure your advertising to find out exactly what DOES work.

EASY!

Would you like to know how to do these things easily?

We will show you HOW!

And – then we’ll send you off with clear, easy to follow directions on more things you can do to help you REDUCE your advertising costs, and still experience GROWTH in your business.

Take the guess-work out of marketing your business, both Online (Social Media) and OFFline (Traditional Media) areas are covered in this value packed 75 minute seminar, presented by world class brand communication expert, Maria Carlton.

You’ll learn: 

  • What is your Brand?
  • What service does your customer expect from your brand?
  • How to increase the use of your database of existing customers to increase referrals
  • The difference between selling your services and what your customers really want to buy
  • What your website can do to better engage your customers.

Your investment:

Your Time… That’s Right, It is FREE

There are limited seats available for this event.

  • Wednesday 7th March 2012, Link House, Te Aroha Street, Claudelands, Hamilton

We guarantee you’ll leave with a smile on your face, and renewed enthusiasm for your business or your money back! You’ll also leave with some quick tangible tools you can use in your business immediately.

To reserve your place for this:

 Comments from previous attendees: 

“Getting Excited” Linda – Hillcrest Tavern
“Nice relaxed presentation” Jeff  - Duncan’s Canvas
“Good Value” Paul – Zip Plumbing
“Excellent Presentation” Melanie – KiwiBank
“Great new ideas!” Jobrien – JTIT

 

 

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