• Not having enough time to bank or spend your money.
• Not having enough time to accept the awards you won.
• Having to decide which of the three amazing employees best deserve immediate recognition – because they all do.
• Having to turn down opportunities to speak to people who want to pay you to share your secrets of success!

Sounds good huh!

We are a Brand Communication* Focused Company with a Few BIG Differences… 

First - we’re focused on how your brand speaks to your customers, through customer service, the sales process, media and PR, and how to cut your advertising costs but grow your business through referrals, raving fans, word of mouth and word of MOUSE!

Second – we’re focused on ensuring your understanding of how Social/Modern/ONline Media relates to your success using Traditional/Offline media!                             

Business to Consumer (B2C)

(Retailers/Trades people/Hospitality)

The last time you made a significant purchase, did you do some homework first?

If you were ‘just shopping’ did you  have notice of a sale or event via radio, tv, newspaper, word of mouth, or word of MOUSE?

When you sell directly to the end user of your products or services, the chances are that your target market is loyal to you and yours ‘up to a point’.  Customers are easily swayed by peer pressure and opinions, and it’s a well known fact that while advertising might sway 14% of your market, 78% will trust the opinions of others – even of complete strangers.

Here’s the BIG BUT!

We don’t believe that Social Media – ie Facebook and Twitter – are the answers to your prayers about getting your marketing to be more effective for you.

Yes – you read that correctly! 

We believe it’s the combination of all your marketing, branding, and promoting that makes your business a more effective sales machine. BUT most of all… it’s about how your customers perceive you, talk about you, interact with you.

Consider this:  

Does your brand match your customer service level? 

4 Sides to Our Business

• Marketing Strategy and Management services
• Business and Marketing Coaching
• Online Marketing
• Customer Service and Sales Training

What Makes Us Special:

WE integrate the SALES, MARKETING, CUSTOMER SERVICE, BRANDING functions of business.  

1.  AWARD WINNING business person Maria Carlton  heads this company – with 10 years experience as a qualified business coach as a graduate from the prestigious Coach University – Maria knows BUSINESS and MARKETING – she’s even written books about both.
2. Excellent COPY WRITING facilities – a team of dedicated editors, writers, proof readers are all available to our clients when we create or update a website or promotional material.
3. Excellent RESEARCH capabilities – Quentin Weber and Maria Carlton are both dedicated to researching and understanding the best options for social media practices and cababilities, as well as search engine optimisation keyword use.
4. Exclusive Customer Service and Sales TRAINING SYSTEMS that focus on how these roles work as part of your brand plan, and marketing strategy.
5. Outstanding PRESENTATION Skills – Maria Carlton is an international professional speaker on the subject of Brand Communication – and can easily share with your team, clients, or association members how to take the mystery out of creating successful marketing strategies using On-line and Off-line options.

And through this, we are connected to some of the top professional business experts in the world available to us for additional input into your business if required.

We really do make people/companies famous to their target markets – we’re unique in the range of skills and dynamics we bring to businesses just like yours, and we’d love to work with you too.   So – either check out the rest of our website, or jump straight in HERE to contact us and book some time to talk.

*What’s Brand Communication?  It’s all the ways your customers notice you, experience you, interact with you, and therefore form opinions about you.